customer service

On-demand app development is a great way to expand your business as today, many firms are already using on-demand apps. Here are 7 reasons why this trend is here to stay:

According to the research, implementing live chat on a company’s website can increase conversions by up to 20%. Moreover, live chat for sales has a 300% return on investment (ROI). Here’s how to measure it:

Business’ rests on reputation. We are living in a world where customers have the power to make or break a business with the help of reviews. Positive reviews work wonders and allow the business to flourish by generating more orders.

Any founder knows it can be tough to get your first paying client. But how about getting your first corporate client? Working with corporations not only demands a higher caliber of service but also awards zero room for error.

In the past, calling customer service was a big headache. Today, new channels of communication such as chatbots and messenger aid startups in satisfying and retaining their customers. Here’s why you should integrate them with your CRM solution:

Many startups and companies have started to use WebRTC, offering a different customer experience. Still, not all of them use this technology to its full capacity. We’ll share four hacks to improve yours!

In 2017 and beyond, customer service and marketing channels need to be actively working together to create something more powerful.

In today’s interview Andrzej Morawski, CEO of LiveCall, shares his insights into customer service & explains how the startup helps companies understand their customers & boost sales:

Figuring out things on their own is a nightmare for customers. However, providing them with appropriate service is beneficial for your business and will generate positive word-of-mouth.