customer satisfaction

4 Creative Ways To Supercharge Customer Engagement For eCommerce

In a world where digital transformation becomes the new normal, the eCommerce sector is dynamically evolving, too. New business models are pushing the boundaries of what can be sold online and new players are emerging on a daily basis.

Online Surveys: 10 Most Common Mistakes & How To Avoid Them

Online surveys can be a very powerful tool, however only when used correctly. Setting up such a questionnaire seems like an easy task, especially with the help of a good online survey tool. Despite that, many mistakes are being made every day, resulting in lower efficiency of the surveys and a lot of time wasted.
5 Tips To Build A Company Customers Love

Building a company that customers love will not only increase your revenue, it will also ensure long-term stability by keeping them coming back.

Customer Satisfaction is the ultimate key to retaining your clients. Especially for startups in the service sector it becomes crucial and takes the centre stage!