These Are The Best Chatbot Startups To Follow In 2017

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Several communication apps such as Slack or Facebook Messenger already allow brands and companies to create conversational chatbots for their customer support and e-commerce services.

And this is not a coincidence based on the existing and the evolving landscape:

• Messaging apps are one of the most crowded digital services right now:
  • Facebook Messenger: 1.200M active users on January’17
  • WhatsApp: 1.200M active users on April’17
  • Slack: 5M active users on February’17
• The App market has grown rapidly and has shown shades of market maturity in the recent times. The competitors’ growth is remarkable and the promotional cost are incredibly high. Only during 2016:
  • Google Play (Android): +1.25M of new apps were released.
  • App Store (iOS): +1.1M of new apps were released.
• Users are neither willing to install a separate app for each of the services nor are willing to create a user account for each app again and again. In fact, the average number of apps downloaded per month and user is around 1. If we take into account the previously provided data, this means tons of competitors fighting for a very low conversion rate.

Tech Giants such as Google, Facebook or Microsoft are aware of this and they are preparing their platforms for this near future:

Following this trend, everis NEXT has found the best chatbot startups across several industries to follow on 2017. The selection has been done based on relevant recent funding and significance for each industry:

Best Chatbot Startups To Follow In 2017

#1 Kasisto

Special interest for: Banking | Funding in 2017: 7.7M Euro | Total funding: 9.6M Euro

KAI Banking is the conversational AI platform of Kasisto. It is pre-loaded with thousands of banking intents and millions of banking sentences. It can fulfill requests, solve problems, predict customers’ needs, and improve performance on its own using machine learning.

Find more startups disrupting banking.

#2 Pypestream

Special interest for: Insurance | Funding in 2017: 12.5M Euro | Total funding: 18.7M Euro

Pypestream’s solutions are focused on providing customer services through chatbots and artificial intelligence. Thanks to automation, they promised to reduce the cost of customer services up to an 80%. In a secure and private way, their platform allows driving transactions over messaging while at the same time offering promotions and rich multimedia content.

Find more startups disrupting insurance.

#3 Automat.ai

Special interest for: Marketing | Funding in 2017: 6.9M Euro | Total funding: 9.1M Euro

With a focus on Conversational Marketing, Automat’s Conversational Marketing Cloud encompasses the entire marketing customer journey. Automat customers fully control their customer data and can use it to build a massive long-term defensible competitive advantage in their vertical, providing enterprise-grade security, data privacy, and scalability.

Find more startups disrupting media.

#4 Wade & Wendy

Special interest for: HR/Recruitment | Funding in 2016: 1.25M Euro | Total funding: 1.25M Euro

Wade & Wendy is a two-sided chatbot solution for both, recruiters and candidates. Wade is focused on career guide advising, suggesting to candidates the most suitable job offers based on the criteria learned through conversation. Meanwhile, Wendy is the AI hiring assistant who will help recruiters to define the job offers and to recommend relevant candidates.

#5 Mezi

Special interest for: Travel | Funding in 2016: 7.5M Euro | Total funding: 9.85M Euro

Mezi is a personal assistant for all things related to travel. Mezi is able to automate more than 60% of the conversations initiated by travelers providing an end-to-end flight booking experience while at the same time finds the right accommodation and dining reservations.

#6 Claire

Special interest for: Retail | Funding in 2017: 1.5M Euro | Total funding: 1.5M Euro

Claire is an AI platform with a focus on retail and e-commerce. With your historical data and testing your new products with their AI-powered chatbot, you will be able to gather thousands of customer opinions to understand how products will perform before you launch them.

Find more startups disrupting retail.

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